What are the Top 10 Features to Consider When Choosing a Transportation Management System?

One of the primary supply chain processes is transportation, production, and storage. It entails a wide range of tasks that must be effectively managed, including carrier management, cargo tracking, and delivery planning. Small enterprises with few shipments might use spreadsheets and phone calls to manage these processes. Excel is inadequate to manage your transportation activities whenever your turnover increases, and you need something more powerful. Specialized technologies can be used in this situation. 

Transport management software must stand out in the cutthroat market and provide better customer service.  You can save freight costs, track deliveries in real-time, and raise your customer service standards with reliable and clever transport management software. Both your warehouse efficiency and your supply chain efficiency can be improved. 

This article will also assist you in selecting the transport management software features if you own a company that needs reliable and feature-rich transport software. Here, we not only reveal the important factors you must keep in mind while selecting the software, but we also highlight the most important features you should search for. 

Important Features to Take Into Account When Choosing a Transport Management Software:

Easily Integrable: 

Your present ERP or OMS should be able to quickly and easily connect the transportation management software. Having transport software that is SaaS-based can quickly satisfy this requirement.

Order Management: 

An intelligent management system should be built within the software to automate order allocation and bifurcation processes. Transport management software can save you from both burdens because this process takes too much time and necessitates a large team of experts. 

Use of Vehicle Capacity to the best: 

Your chosen program should include a function that automatically selects delivery vehicles based on their size, kind, and other restrictions. Utilizing every vehicle’s capability to the fullest extent possible will result in significant fuel and total transportation cost savings. Additionally, if you are employing self-fleet, this function would reduce the need to hire additional vehicles from the market. 

Route Efficiency: 

The transportation software’s digital route planning and optimization component should show the best delivery routes. You would be able to guarantee on-time delivery and cut down on driving time, fuel expenses, and labor by using such routes. A dynamic route planning and multi-stop route planning function is available in today’s modern transport management software, which enables the creation of new routes as soon as a customer cancels an order already left for delivery. However, it ensures that the course generated considers many stops for delivering various orders. 

Real-Time Optimization: 

You and your customers should be able to track the shipment in real-time using the transport management system you select. You will receive an update on the consignment’s status as a result. One of the major issues facing the logistics sector is the industry’s reliance on the road network for freight movement. This is why making a business decision to invest in dependable, clever, and resilient transport management software may be very profitable. This is because real-time tracking can address several problems with managing and tracking shipments. 

Driver App:

It’s important to give your passengers access to a dedicated app that keeps them updated on pick-up requests and trip-related information. They can upload digital proof of delivery and calculate cash on delivery payments using the app. Therefore, confirm that this capability is present in the transportation program.

Delivery ETA:

By providing this option, you may assist your consumers in learning the scheduled delivery time. The function will help lower the volume of calls made to your customer service department. 

Replan deliveries: 

Your customers should be flexible in changing the delivery time and address using the transport software. This would lessen the likelihood of unsuccessful or failed delivery efforts.

Delivery Feedback: 

Make certain that the transport management system offers a way to gather client input to enhance delivery services.

Analytics and Reports: 

You would be able to produce delivery-related, order-related, and rider performance-related reports to enhance your procedures if your transport management software has this functionality. 

Every year, the volume of freight is increasing, thus complicating and pressuring the transportation business. The needs of brands also evolve as the sector adapts to meet changing consumer demands, legal restrictions, and environmental objectives. They must work toward greater automation, transparency, analytics, and, above all, digitization. 

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