When you’ve been through an unfortunate event such as a fire or flood, the last thing you want to do is have your home insurance claim denied. But it happens all the time—in fact, nearly 20% of home insurance claims are ultimately denied. Here’s how to handle the situation and get on with your life as quickly as possible.
What does the denial mean?
A home insurance claim denial letter means the company is denying the claim based on what the letter states. This could be for one of many reasons including not following their policy, having unauthorized damage done, or not having enough coverage. To find out what their reasons are for denial and then how to go about fixing it, follow these steps:
1) Find out why your claim was denied.
2) Do what they ask you to do. If they request proof, provide it. If they request that you file paperwork, fill it out and send it in. Fulfilling all of their requests will demonstrate your good faith in resolving their denial and increase your chances of overturning it.
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What are your options?
The first thing you need to do is speak with your insurance company. They may be able to advise on what the best course of action is or they may tell you it is time for legal intervention. If the denial letter was sent in error, contact the insurance company right away and have them re-evaluate their decision. While this will not always work, it can be effective if you are persistent. Once that has been exhausted, other courses of action include getting legal help or asking friends and family members for referrals or recommendations. Speak with agents and brokers in the area and inquire about their experience handling such cases before deciding on a specific one to hire. Don’t forget to ask questions like how much does it cost? And what kind of outcomes have they had in the past?
The most important thing when considering home insurance claim denial letter is finding someone who has handled home insurance claim denials before. In some states there are guidelines for attorneys with regard to taking such cases so make sure you look into that as well as previous case results so you know what to expect. Asking around and speaking with people who’ve dealt with similar situations is also helpful because often those who’ve dealt with this situation firsthand can offer sound advice on how to handle things from here.
What are you covered for?
Home insurance covers you for many different things including theft and natural disasters. Depending on the company, home insurance may also cover water or fire damage as well. In addition, home-owners can insure their furnishings like beds and couches that are in their homes. Home insurance does not cover all of your belongings, but it does protect your home against disasters so you can get back on your feet quickly. What if I need to file a home insurance claim? If you have been denied coverage because of an exclusions list, then you will need to file an appeal before being able to submit another claim. However, when filing an appeal be sure to include any information from the home inspection report. The home inspector is one of the most important pieces of evidence when submitting a home insurance claim denial letter! Be sure to take note of everything they mention about your home and whether or not those problems are included in the policy. You’ll also want to know what caused the home inspector’s concern about each issue identified during the inspection, since these might affect what types of repairs should be done.
The home insurance claim denial letter is still very vague; it doesn’t really go into detail about what’s wrong with the house – we’re only told that there were some violations with regards to the requirements for new homes.
I would probably follow up with a phone call asking them what specifically those violations were, but regardless this sounds like something that needs to be looked at by someone more experienced than me – someone who deals with real estate law every day.
There are many things you can do when you get that unfortunate home insurance claim denial letter. Here are some steps you can take if your claim has been denied.
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Who should you call?
– Give the homeowner’s agent who was given to you by your insurer as a contact person, call and ask for their help. If they won’t help and it is an independent agent, ask them for referrals to other agents in the area. Agents with an association like IMIS should have a conflict of interest policy regarding payouts so there will likely be no problem with them providing you with an estimate at no cost.
– Call your homeowners insurance company back and ask about their internal claims process again.
The next steps…
1. Contact your insurance company and ask why the claim was denied. You may have misread or misinterpreted something in the letter, or it could be that they home insurance claim denial letter because of an inaccuracy on your application (i.e., your insurance claims history). Most companies will work with you if there is an error on their end as long as you are upfront about it.
2. Try and negotiate with the other party’s insurance company yourself by asking for a payout and documenting this interaction in case you need to take legal action later on down the line.
3. Most attorneys charge based on how much work they will have to do, so discuss your case and decides whether it is worth pursuing. However, know that any legal action against another party will require more time than simply getting in touch with them about it, which means hiring an attorney earlier rather than later may save you time and money in the long run.
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